Fresh Leaf Cafe

Privacy Policy

Last updated: 9 September 2026

Fresh Leaf Cafe respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you voluntarily provide your contact details to receive offers, promotions, advertisements, news, and information from Fresh Leaf Cafe.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation.

1. Data Controller

The controller responsible for your personal data is:

Fresh Leaf Cafe
Legal company name: Kumar Foods Oy
Business ID / Y-tunnus:3634782-3
Address: Hämeenkatu 1, 20500, Turku, Finland
Email: info@freshleafcafe.fi
Telephone: +358 414721004

For any questions about this Privacy Policy or the use of your personal information, you can contact us using the details above.

2. What Personal Data We Collect

If you choose to join our marketing or promotional contact list, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Your preferred method of communication
  • Your marketing consent and the date on which consent was given
  • Information about withdrawal of consent or marketing preferences

We will only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. Why We Collect Your Information

With your permission, we may use your contact details to:

  • Send information about Fresh Leaf Cafe offers and discounts
  • Inform you about special promotions and seasonal offers
  • Tell you about new products, menu items, or services
  • Inform you about events and activities at Fresh Leaf Cafe
  • Send newsletters or other marketing communications
  • Provide information about opening offers and future customer promotions

Your personal information will not be used for unrelated purposes without an appropriate legal basis.

4. Legal Basis for Processing

For electronic direct marketing, our primary legal basis for processing your personal information is your consent, in accordance with Article 6(1)(a) of the GDPR.

Providing your contact details for marketing is completely voluntary.

You can visit Fresh Leaf Cafe, purchase our products, and use our normal services without agreeing to receive marketing communications.

Refusing marketing consent will not affect the service you receive from us.

5. Marketing Consent

Before adding you to our marketing list, we will ask for your permission.

For example, we may ask you to confirm:

Yes, I would like to receive offers, promotions, news, and marketing communications from Fresh Leaf Cafe using the contact details I have provided. I understand that I can withdraw my consent at any time.

The checkbox will not be pre-selected. You must actively choose whether you would like to receive marketing communications.

Where appropriate, we may provide separate choices for different communication channels, such as email and SMS.

6. Withdrawing Your Consent

You have the right to withdraw your marketing consent at any time and free of charge.

You may withdraw your consent by:

  • Using the unsubscribe option included in our electronic marketing communications
  • Replying to us and asking to stop receiving marketing communications; or
  • Contacting Fresh Leaf Cafe at info@freshleafcafe.fi

After you withdraw your consent, we will stop using your personal information for the relevant marketing purpose.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

We may retain minimal information necessary to record your opt-out request so that we do not accidentally send you further marketing communications.

7. How Long We Keep Your Personal Data

We will keep personal information used for marketing only for as long as it is reasonably necessary for that purpose and while your marketing consent remains valid.

As a general policy, we intend to review our marketing contact database regularly and delete or anonymise information that is no longer necessary.

We may delete marketing information when:

  • You withdraw your consent;
  • You ask us to delete your personal information;
  • The information is no longer needed for the purpose for which it was collected; or
  • We determine that your marketing consent or contact information is no longer reasonably current.

Where we need to retain limited information to comply with a legal obligation or to record that you have opted out of marketing, such information may be retained for the necessary period.

8. Who Can Access Your Information

Access to customer personal information will be limited to authorised persons who need the information for legitimate Fresh Leaf Cafe business purposes.

We may also use trusted service providers to help us manage communications, email distribution, IT systems, data storage, or similar services.

Where such companies process personal information on our behalf, we will take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.

We do not sell customer personal information to third parties.

We will not provide your contact details to unrelated businesses so that they can independently advertise their products or services to you without an appropriate legal basis.

9. Transfers Outside the European Economic Area

Where possible, we aim to use services that process personal information within the European Economic Area (EEA).

If a service provider processes personal information outside the EEA, we will ensure that an appropriate legal mechanism and safeguards required under the GDPR are in place before such transfers take place.

10. How We Protect Your Information

Fresh Leaf Cafe takes reasonable technical and organisational measures to protect customer personal information against:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Unauthorised disclosure
  • Alteration
  • Destruction

Access to personal information will be restricted to people who have a legitimate need to access it.

11. Your Data Protection Rights

Depending on the circumstances, under the GDPR you may have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Request restriction of certain processing;
  • Withdraw your consent at any time;
  • Object to direct marketing at any time;
  • Request data portability where the legal requirements are met; and
  • Lodge a complaint with the competent data protection authority.

Requests can be submitted to Fresh Leaf Café, via SMS/Call or sending Email to info@freshleafcafe.fi

We may need to verify your identity before responding to certain requests in order to protect your information from unauthorised access.

12. Right to Object to Direct Marketing

You have the right to object at any time to the use of your personal information for direct marketing.

If you object to direct marketing, we will stop processing your personal information for that purpose.

Every electronic marketing communication we send will provide an appropriate way for you to stop receiving further marketing communications.

13. Automated Decision-Making and Profiling

Fresh Leaf Cafe does not currently intend to use the personal information collected through our marketing contact list for automated decision-making that produces legal or similarly significant effects on customers.

If this changes, we will update this Privacy Policy and provide the information required under applicable data protection law.

14. Complaints

If you believe that your personal information has been processed incorrectly, we encourage you to contact Fresh Leaf Cafe first so that we can investigate your concern.

You also have the right to lodge a complaint with the Finnish supervisory authority:

Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto), Finland

Further information is available through the Office of the Data Protection Ombudsman.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, marketing practices, technology, or legal obligations change.

The latest version will be made available at Fresh Leaf Cafe and/or through our website or other appropriate communication channels.

Fresh Leaf Cafe
Turku, Finland

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